Collection Policy
The Pro Shop works on local collection and local delivery, which is why there are no postage charges anywhere on it.
1. Collection or Local Delivery, Not Shipping
- We do not post or ship orders. Every order is collected in person at an Evolve event, or brought to you by local delivery arranged with the team.
- That is the deal that keeps prices at RRP with nothing added: the price you see is the price you pay.
2. In-Stock Items
- Items marked "In stock at events" travel with us, and a confirmed reservation is held for 14 days or the next two Evolve events, whichever is longer.
- If a reserved item is not collected in that window we may release it, and anything paid is refunded in full.
3. Order-In Items
- Everything else in the catalogue is ordered in for you. We confirm availability and a collection event before you commit to anything.
- Larger items such as tables, cloths and lighting are arranged individually, including delivery direct from the supplier where that makes more sense. We will agree the details with you first.